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Communication is the backbone of any business, and with businesses going global, communication has become more critical than ever. Keeping up with the demands of communicating effectively, especially with remote teams, can be a daunting task. This is where JustCall comes in; JustCall is a comprehensive communication solution designed for businesses that need reliable and efficient communication tools. Whether it is voice, video, or text communication, JustCall has got you covered.
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What Does JustCall Do?
JustCall is a business phone system that offers a wide range of features to make communication easy and efficient for businesses. Here are some of the core features of JustCall:
1. Virtual Phone Numbers: With JustCall, you can get phone numbers for over 70 countries across the world, making it easy to communicate with clients and customers from different parts of the world.
2. Call Center: JustCall offers a call center feature that enables businesses to manage incoming and outgoing calls seamlessly. With the call center feature, you can receive and make calls using your business number and manage multiple agents’ calls.
3. SMS: The SMS feature in JustCall enables businesses to send and receive text messages using their business number. This makes it easy to communicate with customers who prefer text messages as a means of communication.
PRICE
JustCall offers four pricing plans, which are as follows:
| Plans | Price per user per month |
|---|---|
| Basic | $25 |
| Standard | $50 |
| Premium | $100 |
| Custom | Custom pricing based on requirements |
Review Ratings
| Effectiveness | EASE-OF-USE | Support | Service | Quality | VALUE FOR MONEY | |
|---|---|---|---|---|---|---|
| Rating | ★★★★ | ★★★★ | ★★★ | ★★★★ | ★★★★ | ★★★ |
- Effectiveness: JustCall offers all the necessary features and tools to help businesses communicate effectively, although some features are limited and may need improvement.
- EASE-OF-USE: The JustCall platform is intuitive and user-friendly, making it easy to set up and use even for those without technical expertise.
- Support: The JustCall team offers excellent support and is always available to assist clients in resolving any issues they may encounter while using the platform.
- Service: JustCall provides a reliable service that is not prone to downtime or service interruptions, ensuring businesses can communicate seamlessly at all times.
- Quality: The voice and video quality on JustCall are excellent, with no lag or distortion during calls.
- VALUE FOR MONEY: JustCall’s pricing is on the higher side, especially for small business owners. Although the platform offers several features and tools, some may find it expensive.
What I Like About JustCall
One of the things I like about JustCall is that it offers a wide range of features that make communication easy for businesses. Here are some features that stood out for me:
- The virtual phone number feature makes it easy to communicate with clients in different parts of the world.
- The SMS feature is an excellent addition that allows businesses to communicate seamlessly with customers who prefer text messages as a means of communication.
- The call center feature makes it easy to manage incoming and outgoing calls, especially for businesses with multiple agents.
What I Don’t Like About JustCall
Despite being a great communication solution, there are a few things I didn’t like about JustCall:
- The pricing is on the higher side, especially for small businesses with limited budgets.
- Some features, such as the reporting feature, are limited, and it may need improvement to offer more in-depth insights into call and SMS metrics.
What Could Be Better
Here are some things that I think could be improved on JustCall to make it an even better communication solution:
- Integration with more third-party apps: JustCall integrates with many third-party apps, but it could do with integration with more apps. For instance, an integration with Trello or Asana would be a great addition for businesses that use project management tools.
- Real-time reporting: Although JustCall offers a reporting feature, it is not real-time, and businesses may need to wait for up to 24 hours to get their call metrics. Real-time reporting of call and SMS metrics would be an excellent addition to the platform.
- Lower pricing: JustCall’s pricing is on the higher side, and it may not be affordable for small businesses. A lower pricing plan that caters to small businesses with limited budgets would be an excellent addition.
How to Use JustCall
Getting started with JustCall is easy, and here are the steps to follow:
Step 1: Sign up for a JustCall account on the JustCall website.
Step 2: Choose a phone number for your business from over 70 countries across the world.
Step 3: Invite your team members to join the JustCall platform and assign them phone numbers if needed.
Step 4: Download the JustCall app on your mobile device or desktop and start making calls, sending text messages and managing your business communication seamlessly.
Alternatives to JustCall
While JustCall is a great communication solution, there are several alternatives that businesses can consider. Here are three options:
Q1: Twilio
A: Twilio is a cloud communication platform that offers voice, video and messaging APIs. It is an excellent option for businesses that need more control and customization options. Pricing starts from $0.0085 per minute.
Q2: Grasshopper
A: Grasshopper is a virtual phone system designed for small businesses. It offers features such as call forwarding, voicemail and unlimited extensions. Pricing starts from $29 per user per month.
Q3: RingCentral
A: RingCentral is a cloud-based communication platform that offers voice, video and messaging features. It is an excellent option for businesses that need a comprehensive communication solution. Pricing starts from $19.99 per user per month.
5 FAQs About JustCall
Q1: Is JustCall compatible with all devices?
A: Yes, JustCall is compatible with all devices, including desktops, laptops, mobile phones, and tablets.
Q2: Can I get a phone number for any country using JustCall?
A: JustCall offers phone numbers for over 70 countries worldwide, making it easy to communicate with clients and customers from different parts of the world.
Q3: Does JustCall offer a free trial?
A: Yes, JustCall offers a 14-day free trial, which enables businesses to test the platform and its features before committing to a pricing plan.
Q4: What payment methods does JustCall accept?
A: JustCall accepts payment via credit card, PayPal, and wire transfer.
Q5: How secure is JustCall?
A: JustCall is a secure communication solution that uses state-of-the-art security measures to protect customer information and calls. The platform follows industry-standard protocols such as SSL and TLS encryption to ensure all data is secure.
Final Words
JustCall is an excellent communication solution for businesses that need reliable and efficient communication tools. Although the pricing may be on the higher side, the platform’s features and tools make it a great investment for businesses that need communication solutions. The platform’s features, such as virtual phone numbers, SMS, and call centers, make it easy to communicate with clients and customers, regardless of where they are in the world. Overall, JustCall is a great communication solution that businesses should consider.